They never answer the phone, and they even launched a service without my knowledge where 49.90 is debited from my account every month.
Note: I don't have a credit card, and the account I opened was just to receive my salary from the company, and even with an information in the company's letter which makes it very clear that no debt is to be made, without my knowledge they threw a service into my account. which I am charged every month for the aforementioned amount.
Very bad service, in addition to April at 10 am, the attendants leave for lunch, leaving several waiting without replacement. There are three people serving one person. Not counting the manager who comes and serves one person and leaves 30 minutes later, he comes back and serves another person
The worst thing is because I made a refund request more than 50 days ago, I get in line, I arrive late for service, I call the customer service center and no one resolves it, it's on top of that today I was disrespected in front of other customers and I was already in the queue too long half an hour. Another negative factor is that they never answer the phone, causing countless inconveniences and disrespect, BECAUSE I have been a customer for years and have always paid my invoices on TIME, but I confess that after this they canceled my account due to this type of embarrassment and disrespect
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They never answer the phone, and they even launched a service without my knowledge where 49.90 is debited from my account every month. Note: I don't have a credit card, and the account I opened was just to receive my salary from the company, and even with an information in the company's letter which makes it very clear that no debt is to be made, without my knowledge they threw a service into my account. which I am charged every month for the aforementioned amount.
6 months ago0
Very bad service, in addition to April at 10 am, the attendants leave for lunch, leaving several waiting without replacement. There are three people serving one person. Not counting the manager who comes and serves one person and leaves 30 minutes later, he comes back and serves another person
4 months ago0
Terrible agency, lack of respect for the client. Queue to collect password, queue for service. Queue to enter.
a month ago0
This bank is just a mess, I only have an account here because I have to. If not, I would have already canceled everything.
2 years ago0
The worst thing is because I made a refund request more than 50 days ago, I get in line, I arrive late for service, I call the customer service center and no one resolves it, it's on top of that today I was disrespected in front of other customers and I was already in the queue too long half an hour. Another negative factor is that they never answer the phone, causing countless inconveniences and disrespect, BECAUSE I have been a customer for years and have always paid my invoices on TIME, but I confess that after this they canceled my account due to this type of embarrassment and disrespect
2 years ago